Why we collect business information
We collect your business information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your business information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
What information we collect and how we may use it
There are a number of situations in which your business information may help us give you better products. For example:
When we disclose your information
JCS takes your privacy very seriously. JCS does not sell or rent your contact information to anyone, whether for marketing purposes or otherwise, except as stated below.
With our service providers, vendors, and strategic partners
There are times when it may be advantageous for JCS to make certain business information about you available to companies with which JCS has a strategic relationship or who perform work for JCS to provide products and services to you on our behalf. These companies may help us process information, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your business information in accordance with JCS’ policies, except if we inform you otherwise at the time of collection.
At times we may be required by law or litigation to disclose your business information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your business information
JCS takes precautions, including administrative, technical, and physical measures, to safeguard your business information against loss, theft, and misuse, as well as unauthorised access, disclosure, alteration, and destruction. JCS is registered as a Data Controller under the Data Protection (Baliwick of Guernsey) Law, which is compatible with the UK Data Protection Act, with registration number 011298.
You can help us by also taking precautions to protect your data when you are on the Internet. Change your passwords often, using a combination of letters, symbols and numbers, and make sure you keep your browser up to date with the latest hotfixes and service packs.
Integrity of your business information
Cookies and other technologies
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and Google Analytics data.
We use this information (which does not identify individual users) to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. JCS will not use the information collected to market directly to that person.
The JCS website has links to the sites of other companies. JCS is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
JCS Update Services
JCS Error Reporting Service
The JCS Error Reporting tool will collect data about an error that has been encountered in JCS and send it to the service over the Internet for analysis by support staff. All information is encrypted using 256 bit SSL encryption to protect the confidentiality of your information whilst it is transmitted over the Internet. The following data may be collected by the error reporting service:
We store all of this information in a secure database located in Guernsey, Channel Islands.
As part of our services provided to you we may obtain copies of your dataset which will contain personal information about your clients. We take the utmost care with such datasets, and our handling of such datasets will be covered by a separate specific agreement with you in each case before obtaining the dataset.
Our companywide commitment to your privacy
JCS takes protecting your privacy very seriously. To make sure your information is secure we communicate these guidelines to JCS employees and strictly enforce privacy safeguards within the company.