Software Updates

20.000.09 03 August 2010

Fixed Error in Documents Register

If an existing Document details are in the process of being edited, and during this a new doument is created and subsequently filed an error occurs because 2 documents are effectively being edited at once. This issue has been rectified and both the existing doument and the newly created one will be changed/added.

Fixed issue in Income Tax Computation

The Income tax computation was using 'Total Income' rather than 'Adjusted Net Income' to calculate personal allowances. This affected computations where the Total Income was in the 60% marginal rate band (£100,000 - £112,950) but the 'Adjusted Net Income' was lower due to pension contributions or other deductions.

Fixed issue in Profile Report

In the detailed Profile report expenditure section, pension contributions were incorrectly appearing as a negative number. This has been fixed.

Fixed issue with Global Data Download

When attempting to download the latest Global Data from Head Office, the process may stop and the download file is not created correctly. This has now been resolved.

Fixed missing Excel output for Group Pensions

The Scheme Members Report was failing to produce Excel format output. This has been fixed.

20.000.08 16 July 2010

Fixed Error in Documents Register

Documents Register was encountering a "Duplicate Data" error when creating new documents. This was introduced in version 20.000.07, and is now resolved.

Fixed Error in Tax Computations

If a Client or Partner had no Income Sources an error would occur when doing tax computations. This has been resolved.

20.000.07 15 July 2010

Fixed Error in Reports

Under very specific scenarios the following error may occur when running reports on business clients: "Invalid Use of Null". This has now been resolved for all reported cases.

Fixed Error in Commission Screen

Under certain scenarios, the following error may occur in the Commission screen: "JCS can't move the focus to the control Commision Contribution". This has now been resolved.

Fixed Error in Documents Register

When creating or editing documents in Documents Register, the following error may occur: 'You made an illegal function call'. This has now been resolved.

Fixed Error in Pension Schemes

When viewing an administered pension record in Financial Planning, the following error may occur, "Object variable or With block variable not set". This may happen when the pension scheme type has not been set. This has now been resolved.

Fixed Error in Planning For Retirement

Generating a Planning for Retirement calculation when no retirement date has been specified may result in an "Invalid use of Null" error. This has now been resolved.

Fixed Issue in Discontinued Plans Register

Attempting to add a new policy to the discontinued plans register for a client, may result in the policy details not being saved correctly to the register. This has now been resolved.

Modified 'Own Business Shares'

When Own Business Shares are entered into the Property and Other Assets page, income generated is now correctly treated as a Dividend receipt. This is preferable to entering Own Business Shares in the Portfolio section as Equities where the shares are not publically traded and therefore putting a value on them is difficult.

19.103.07 17 June 2010

Fixed Error Creating New Policies

When saving a new policy, the following error may occur: "JCS can't move then focus to the control Status". This has now been resolved.

Fixed Error in "Update Fund Prices"

When saving any changes in the "Update Fund Prices" page, the following error may occur: "Update or CancelUpdate without AddNew or Edit". This has been resolved.

19.103.06 16 June 2010

Fixed Error in Business Fact Find

Selecting an existing client from the similar clients list whilst attempting to create a new business client may result in the following error "Invalid Use of Null". This has been resolved.

Fixed Error in Portfolio Summary

Deleting the last remaining policy in a Portfolio Summary screen may generate an error. This has been resolved.

19.103.05 16 June 2010

Fixed Error When Filling in Date Fields

When inputting date fields, if a user accidently pastes a large amount of data into a date field, an overflow error will occur. This has now been handled correctly.

Fixed Error When Printing Fact Find

When attempting to print a Fact Find, the following error occurred: ' Object variable or With block variable not set'. This error was introduced in version 19.103.04. This has now been resolved.

19.103.04 15 June 2010

Currently locked by user 'Admin' Error

The following error has been reported in various areas of JCS. This update rectifies this issue in all newly reported areas.

Fixed bug in Planning for Retirement

In certain circumstances the Shortfall calculations would fail. This has been corrected.

Fixed Error Closing JCS

Under certain conditions when closing JCS, the screen would flicker and make the system unresponsive. This has been corrected.

Fixed Error in Additional Details

If the additional details setup has a single field that is full width, the following error may occur: "The control or subform is too large for this location". This has now been resolved.

Fixed Error in Equity Product Screen

When updating the Provider Name, the following error may occur: "Object does not support this property". This has now been resolved.

Fixed Error in Fact Find Notes

When closing the Fact Find Notes page, the following error may occur: "The action can't be carried out while processing a form or report event". This has now been resolved.

Fixed Error in Global Product Providers

Under very specific conditions, an error may occur when performing an exchange of Product Providers. This has been resolved.

Fixed Error in PHI Member Record

Entering a date into the field "Left Date" on a member record for a Group Income Protection Scheme would generate the error "Can't find the field 'Action'". This has now been resolved.

Fixed Error in Property and Assets

When adding or saving a record in Property and Assets, the following error may occur: 'Object invalid or no longer set'. This has now been resolved.

Fixed Error on Annuities Page

Under the right circumstances the following error may occur: "You can't hide a control that has the focus". This has been resolved.

Fixed error when closing JCS

Under specific circumstances, when JCS is closing down the following error may occur: "Resume without error". This has been fixed.

Fixed Error when requesting help via F1

In certain conditions, the following error may occur when requesting help via the F1 key: 'The expression you entered requires the control to be in the active window.' This has now been resolved.

Fixed error with calculator

When JCS tries to open the calculator program, it was crashing when the calculator program file could not be found. This error is now handled gracefully.

Fixed Error With Fact Find Pages

When cycling through the Fact Find Pages using the PageUp and PageDown keys the order of the pages are different than when using the toolbar buttons. This has now been resolved.

Fixed Issue in Upload/Download

Deleting Professional Contacts in an Upload/Download scenario could lead to the following error: "The Microsoft Jet database engine could not find the object ' Admin - Professional Contacts'". This has been resolved.

Improved Error Handling

The Error Handling in JCS has been updated and improved and will not trigger as many error reports.

Updated Integration with Microsoft Word

The integration with Microsoft Word was generating many errors. This area of JCS has been significantly updated which will eliminate most errors and allow for better identification of any that remain.

19.103.01 18 May 2010

Can't Find the Form 'LookupPostCode'

This error was previously seen when performing a postcode lookup whilst the user preference for displaying tooltips is turned off.

Currently locked by user 'Admin' Error

The following error has been reported in various areas of JCS. This update rectifies this issue in all reported areas.

Error in Mortgage Policies

When entering a very long policy number into a mortgage policy, the following error may occur, "The field is too small to accept the amount of data you attempted to add.". This has now been rectified.

Fixed Error at Startup

Under certain conditions, the following error could be displayed on startup: "Error Unzipping *.* from RPTDEFS.ZIP". This has been fixed.

Fixed Error Commission Screen (Fund Renewal)

In certain circumstances posting Commission could cause a "The changes you requested were not successful….. " error. This has been fixed.

Fixed Error in Commission Screen

In certain circumstances posting Commission could cause a "The changes you requested were not successful….. " error. This has been fixed.

Fixed Error in Diary Reminders

When working with Diary Reminders, users with certain characters in their name will generate the following error: "Syntax error (missing operator) in query expression….". This has been fixed.

Fixed Error in Documents Register

When editing a document that contains a bookmark with a blank name the following error may occur: "Invalid procedure call or argument". This has been resolved.

Fixed Error in Fund Based Renewal Commission

Under certain circumstances, the following error may occur when opening Fund Based Renewal Commission page: "Operation not supported". This has been resolved.

Fixed Error in Import Routines

If a Policy had a Fund History record with a value of units Purchased/Sold but a blank number of units, an RTV/Data Import which updated Fund History records would fail with the error 'Invalid Use of Null'. This has now been fixed.

Fixed Error in Interest Bearing Accounts Pages

When deleting the contents of the sort code field the following error may appear "Syntax error (missing operator) in expression". This has been resolved.

Fixed Error in Investment Bond Policy Page

When modifying an Investment Bond policy for a business client the following error may be encountered when changing the provider name: "Syntax error in string in query expression…". This has been fixed.

Fixed Error in Policy Screens

Moving to the next or previous policy, could under certain conditions cause the following error: "You can't disable a control while it has the focus". This has been resolved.

Fixed Error in Portfolio Report

When creating a Portfolio Report after performing a search, the following error may appear: 'Cannot find the field Caveats referred to in your expression'. This has been resolved.

Fixed Error in Property and other Assets

When working with the Property and Other Assets page in Financial Planning mode, the following error may occur: "You can't hide a control that has the focus". This has been fixed.

Fixed Error in User Preferences

When deleting the contents of the field "FSA Reference Number" in User Preferences, the error "Invalid Use of Null" would appear, this has now been resolved.

Fixed Error on Policy Screens

In certain circumstances when adding a new policy the following error may occur: "JCS can't move the focus to the control Closebutton". This has been resolved.

Fixed Issue Exporting to Excel

When generating a report for Suspended Commission Receipts the following error may occur: 'JCS cannot retrieve the value of this property' when exporting Excel. This has now been fixed.

Fixed Issue in Fact Find Personal Details

When updating the partner retirement date, the following error may occur "JCS can't find the field '|' referred to in your expression". This has now been resolved.

Fixed Issue in Group Critical Illness Policies

When updating or creating a Group Critical Illness policy, the following error may appear: 'Application-defined or object-defined error". This has now been fixed.

Fixed Issue in Planning for Retirement

In the Planning for Retirment section a 'Division By Zero' error occurred if the Client or Partner was close to retirement. This has been fixed.

Fixed Issue Opening Help

Opening Help on some pages may lead to the following error occurring: 'You entered an expression that has an invalid reference to the property HelpContextID'. This has now been fixed.

Fixed Issue when creating new document

When creating a new document in Documents Register, the following error may occur: 'The Microsoft Jet database engine stopped the process because you and another user are attempting to change the same data at the same time'. This has now been resolved.

Fixed Issue when installing on Terminal Services

When installing on Server 2003 with Terminal Services, the install would fail to copy the required files to the user profiles unless Adviser Lifestyle is selected during the install process. This has now been updated to allow Adviser Essential only to be installed.

Issue in Fact Find Notes

When saving a note in Fact Find Notes, the following error may occur: "No Current Record". This has now been resolved.

Profile Report Retirement Planning improvements

Previously the Retirement section of the Profile Report would be excluded if the Client or Partner was in their final year prior to retirement. This has been modified to allow the section to be reported right up to the date of retirement.

19.102.04 05 May 2010

Can't find the field "|" in your expression.

This error may have occurred in the Education Fees Planning page under certain circumstances, but may have been encountered in other areas as well. This has been resolved.

Fixed Issue When Archiving Life Policies

When attempting to archive a Life Policy, the following error may have occurred 'Error 3078: Cannot find the input table or query Fact Find - Life Policies'. This has been fixed.

Fixed Issue With Some RTV Providers

For some RTV Providers including Aviva, Transact and Zurich, the RTV functionality was not working correctly. This was introduced in version 19.102.03 and has now been resolved.

19.102.03 04 May 2010

'Bad file name or number' Error

Fixed issue causing the following errors: 'Error 52: Bad file name or number'

'Resume without error' Error

Fixed issue causing the following errors: 'Error 20: Resume without error'

'Type mismatch' on Funds Window

Fixed issue on Funds Window causing error: 'Error 13 type mismatch'

'Unrecognised Database Format' Error

Fixed issue causing the following errors: 'Error 3343: Unrecognised database format' 'Error 3048: Cannot open any more databases.' 'Error 3049: Cannot open database .... It may not be a database that your application recognizes, or the file may be corrupt.'

Error on Commission/Fee Disbursements

Fixed issue on Commission/Fee Disbursements causing error: 'Error 94: Invalid use of Null'

Error on Other Advisers Window

Fixed issue on Other Advisers Window causing error: 'Error 3265: Item not found in this collection.'

Error when doing RTV

'Error 381: Invalid property array index' would occur if an RTV request was made which returned 'Policy Not Found'.

Fixed bug in Global Providers screen.

If a user tried to change the name of a Provider to be blank an 'Invalid use of Null' error would occur.

Fixed Bug on RMAR reporting screen

If the Previous Accounting reference dat was reset to blank an 'Invalid use of Null' error would occur.

Fixed error after Error reporter has run.

The 'Unexpected Error' window could itself cause an error if it appeared twice (cascading errors). This has been fixed.

Fixed issue in Calendar picker

Fixed 'Can't find the field Date0' error in the Date picker (F2) window

Fixed issue in Commission Disbursement screen

'Error 91: Object variable or with block variable not set' error fixed.

Fixed Issue in Commission Disbursements

When running the Commission Disbursements report to Pay Advisers / Introducer and Rebate Clients, the following error may have occurred when all advisers are selected, "Data Type Mismatch". This has now been fixed.

Fixed Issue in Documents Register

When creating a filter on the documents register, based on the signatory, not all document signatories were being populated in the drop down fields. This has now been updated to show a list of all document signatories.

Fixed Issue in Installer on 64 bit systems

When upgrading to the next release on a 64 bit system, the database runtimes and service packs were not being detecting, and so the installer tried to download and reinstall them again. This has now been resolved.

Fixed Issue in Installer on Repair or Modify

When attempting to repair or modify an existing installation, the following error may have occurred "/DemoData not found" and not allowed a repair or modify to continue. This has now been resolved.

Fixed issue in timer window

If the time box was blank an 'Invalid use of Null' error would occur.

Fixed Issue in User Preferences

When changing the setting of a preference, not all updates were being saved. This has been rectified.

Fixed Issue on Annualised Growth Rate Calculation

If an Annualised Growth Rate calculation was attempted on a Case which had yet to be saved an error occurred. This has been corrected.

Fixed Issue on Com Rcpts Incorrect/Overdue Report

On the Com Receipts/Overdue report a 'Error 13: Type Mismatch' error could occur. This has been fixed.

19.101.03 14 April 2010

Fixed error in Commission Disbursements

When running the Commission Disbursements report to Pay Advisers / Introducer and Rebate Clients, the following error may have occurred, "Data Type Mismatch". This has now been fixed.

Fixed Error in Planning For Retirement

Looking at the charts in Planning for Retirement may have shown the message "No Data Available". This has been corrected to show the actual chart.

Fixed error installing when C:\ drive not present

When attempting to install Adviser Essential onto a machine with no C:\ drive, the database runtime would not install correctly, and thus not allow the main application to install. This has now been fixed.

Fixed Error When Performing an Application Repair

When attempting to repair an installation from Add/Remove Programs, the following error occurred: "/DemoData not found". The repair process is now working as expected.

Fixed Error with Menus

Under certain circumstances, all the menus may disappear in JCS. This has been fixed.

19.101.01 12 April 2010

Fixed Issue with Inconsistent Colours

On the Fact Find Expenditure and Income screens, some of the fields were displaying inconsistent colours. This has now been rectified.

Fixed Issue with the menus when viewing reports

When viewing a print preview of reports, some of the buttons on the menubar were shown as disabled, not allowing the ability to zoom in and out. This has now been rectified.

General Stability Update

The general stability of JCS has been improved over the original 19.100 release and will eliminate some errors that have been encountered as "Unrecognized database format"

19.100.08 07 April 2010

Dialog Boxes contain strange characters

Many dialog boxes in JCS were showing strange square characters. This was introduced in version 19.100.07 and has now been rectified.

Fixed Error in Documents Register Mailing List

When sending out a document to a mailing list in version 19.100.07, the following error occurred "The control or subform control is too large". This has now been rectified.

Fixed Error in Upload/Download

When attempting to upload clients from Master System, the following error may appear: "Error Unzipping JCSWI.MDB". This has now been resolved.

Fixed Error Opening Action Diary Reminders

When opening Admin Diary Reminders, the following error may appear "Object Variable or With Block variable not set". This has now been fixed.

Print from Reports

When attempting to print a report using the menus clicking "Print" then "Print" was printing directly to the default printer rather than opening the print options dialog. This has now been fixed.

Profile Report Build Log

The Build Log has now been resized to be large enough to view all the details of the log generated.

19.012 25 February 2010

Fixed Error in Documents Register

Opening an document created from an old location, could the error "Internal Error" when loading the document, and the JCS toolbar does then not work in Word. This has now been resolved.

Fixed Error in Expenditure page

Loading the expenditure page for a client that has a mortgage with an unknown payment frequency was causing an error to occur. This has now been resolved.

Fixed Error in Postcode Lookup

Attempting to perform a postcode lookup whilst the Timer is active, caused an error to occur. This has now been resolved.

Fixed Issue Deleting Existing Fund Maps

When viewing data mapping using the "Funds" view, deleting a mapping had no effect. This was introduced in version 19.012 and has been rectified.

Fixed Unable to Register ChartFX Error on Startup

When running on Windows Vista or newer, JCS would startup with an error stating "Unable to Register ChartFX.ClientServer.Core.dll". This has now been resolved.

19.012 08 February 2010

Fixed Error in Planning For Retirement Needs

Some records in a particular state can cause an application error "Syntax error in date" to be displayed when opening up the Needs Analysis -> Planning For Retirement page. This has now been rectified.

Fixed Error in Profile Reports

Generating a profile report in mono could lead to an error depending on the sections selected to be output. This error has now been resolved

Fixed Error with Axa Contract Enquiry

Funds that shared a fund code for initial and accumulation units, were producing a gross error checksum in JCS due to the fundcodes not being unique. The mapping process has now been updated to handle this scenario

Fixed Error with Scottish Widows bulk download

Bulk downloads from Scottish Widows were encountering a "Subscript out of range" error. This was introduced in version 19.011 and has been rectified.

Fixed issue in Assets Page

Values entered on the main assets page, rather than the details page were being locked next time the assets page is opened. This has been rectified.

Fixed issue in Client Lookup

Looking up a client by client number, then cancelling the client selection can leave the currently selected client in an unstable state. This has now been rectified.

Fixed issue in Planning for Retirement

In Planning for Retirement, the field "Highest Tax Rate" would not save any modified value if a Profile Report had been created for the client in the past that had calculated Income Tax and NI contributions.

Fixed Issue on Additional Details Page

When inputting data into a User defined Date field the Calendar popup and smart date inputting functions were not working.

Fixed Issue with Aviva RTV

Some clients may have been experiencing issues with Aviva RTV valuations, with the error "Unable to find Currency Mapping Record". This has now been resolved.

Fixed Issue with Parmenion Bulk Imports

Some bulk imports from Parmenion were correctly updating all fund details but the policy value viewed in Portfolio Summary was incorrect. Opening the policy details would correctly calculate the policy value. This issue has now been resolved.

Fixed issue with Royal Skandia bulk upload

A change in the format of bulk files from Royal Skandia meant that JCS could not detect what type of file it was. This has now been rectified to detect both the old and new versions of file from Royal Skandia

Fixed issue with Zurich Contract Enquiry

Some funds were being ignored during the valuation if there was a fund breakdown split of Protected Rights and Non Protected Rights

19.010 21 October 2009

Data Integrity Checker

This has been modified so that it does not run on branch systems or for downloadata users. It will only run for Head Office users.

Financial Planning - Mortgages and Loans

The error "JCS can't find the field 'Owner' referred to in your expression" has been rectified.

Fixed error in policy record pages

Entering data into any policy record, but leaving the Owner field blank, would generate an "Invalid use of Null" error. This was introduced in version 19.010 19 Oct 2009 and has now been resolved.

19.010 19 October 2009

Fixed Issue in Diary Reminders

When a user is set to view only clients of an adviser, the list of diary reminders was not being restricted to the currently selected client. This has now been rectified.

Fixed issue in Profile Report Income Tax section

The profile report when calculating Interest and Dividends in the Income Tax and NI Contributions, was not taking into account manually entered values from Fact Find - Current Income for the partner, if the client had any administered records generating interest. This has been updated to reflect all values that are visible in the Fact Find - Current Income page for client, partner and joint values, whether they are administered or manual entries.

Fixed issue on Case Screens

When the Provider Name was updated on Case Screens, a warning message appeared asking if the user wished to update related records. If 'Yes' was selected the Provider name was updated for all fund holdings within that case. Whilst this is appropriate for some product types, it is not suitable for all. The message has been updated to make the situation clearer so the user better understands what will be updated.

Fixed issue with blank Business Fact Fact

When printing a Blank Business Fact Find Questionnaire, some fields were pre-filled with erroneous data. This has now been fixed.

Fixed issue with help file from Word

When clicking on the help button on the JCS toolbar in MS Word, the error "This file is not a windows help file" may appear. This has been resolved.

Fixed issue with orphaned policy records

Deleting policies from JCS may sometimes leave uneeded data which will needlessly take up storage space. The deletion routines have been rewritten to ensure all data is deleted.

Fixed issue with Royal Skandia bulk upload

Importing a bulk upload from Royal Skandia could not detect the fund details for unit trusts. This is now fixed.

Fixed tabbing problem in Fund Management

Tabbing through the records in Fund Management - Update Fund Prices would move to the next record rather than move to the initial units fields.

19.010 28 September 2009

Fixed bug in Import Logging

When Import functionality is used (Contract enquiry/RTV) a log is produced which allows transactions imported to be rolled back if required. A bug in the logging prevented rollback from taking place in some circumstances.

Fixed bug in Royal Skandia bulk import

When importing a bulk xml file from Royal Skandia, the following error could occur "Expression on click error". This was caused by control characters in the xml file. This has now been handled correctly.

Fixed issue in Suspended Commission Receipts

When attempting to post suspended commission receipts, the commencement date was not being populated correctly. This has now been rectified.

Fixed issue with JCS crashing in Data Import

Certain actions with the mouse during the mapping process could lead to JCS crashing unexpectedly. This has now been resolved.

Fixed issue with portfolio report

When valuing funds for all clients before creating a portfolio report, some fund values did not appear on the portfolio report. This has now been resolved.

Fixed issue with Reports not detecting printers.

Opening the Reports screen would give the error "No Printers Installed!" if there are old printers installed that cannot be contacted anymore, even if there are valid printers installed as well. This has now been fixed.

Improved the functionality of RTV all

The RTV all function (which is accessed from the Portfolio Summary page) will now attempt a valuation using the most appropriate External Connection even when there is more than one suitable connection. Previously in this circumstance no attempt to obtain a valuation was made.

19.010 11 August 2009

Fixed Issue Detecting Installed Printers

In some circumstances JCS was incorrectly not detecting any installed printers. This caused issues opening the main reports window. This has now been changed to be more reliable in these situations.

Fixed Issue in Commission Received

When modifying the Comission Statement Date in the "Enter Commission Received" Page, an error occurs whilst typing. This was an issue introduced in version 19.010 6 August 2009 and has now been fixed.

Fixed Problem with Friends Provident RTV

Real Time Valuations for Friends Provident stopped working due to a change in the message format. This has been rectified. Users must open and close the 'External Connections' window in order for changes to take effect.

19.010 06 August 2009

Date Input Update

When entering dates, it is now possible to type in numbers only, the correct date separator will automatically be added during typing based on the local regional settings.

Fixed Issue with Group Scheme Members

Group Scheme Members were not being displayed. This was an issue introduced in version 19.010 8 July 2009.

19.010 08 July 2009

Date Field Input Masks

Date input fields can now handle any date format recognised by the local computer regional settings, eliminating the error "The value you entered isn't appropriate for the input mask specified for this field". Date formatting is now brought in line with other Windows programs.

19.002 26 June 2009

Fixed Bug Data Import

During a data import the error "Invalid Property Value" may occur. This error is now handled correctly.

Fixed Bug in Contributions

Contribution Increments in Health Care Policies were not being saved. This has now been resolved.

Fixed bug in group life scheme reports

The file copy of record report for a group life scheme was displaying the death benefit salary multiplier as a rounded figure, therefore losing accuracy. The actual benefit amount was still being calculated correctly.

Fixed bug in pensions record page

Three input fields were occasionally not showing when the “Occupational Defined Benefit” scheme type was selected. This has now been fixed.

Fixed bug in Planning for Retirement

In Planning for Retirement, extra contributions were not taken in account when calculating future fund values. This bug was introduced in version 18.107

Fixed bug on Identity Verification page

The Identity Verification section of a fact find print for a personal client could cause the issue date for a UK/EU driving licence to be copied into the expiry date field for a passport under certain circumstances. This has been fixed.

Fixed Error in Planning for Retirement

The error "Item not found in this collection" may occur in Planning for Retirement as it calculates particular income tax details. This has been rectified.

Fixed Error in Standard Documents Maintenance

The error "Syntax error (missing operator)" was occurring in Standard Documents Maintenance when filtering the list by document number. This has now been fixed.

Fixed formatting bug in Portfolio Report

The totals section in Portfolio Summary Report now have a consistent numerical rounding format across all fund types.

Fixed issue in Pension Schemes

An error was occuring in Fact Find Pension schemes when clicking on the Product Charges button if no pension scheme is selected/entered.

Fixed issue in Portfolio Report

JCS crashes when creating a Portfolio Report grouped by Provider with no Annualised Growth Estimates. This was introduced in 19.001 2nd June 2009, and has now been rectified.

Fixed issue in Portfolio Report

If the portfolio report has been configured to use customised notes, and the notes are very long the portfolio report may not get generated. This may also occur if the custom notes themselves are not too long, but the Annualised Growth Estimates option is ticked, which adds some extra notes. The limits on the size of the custom notes is now only limited by the size of the page.

Fixed issue in portfolio reports

If a clients total funds value for a portfolio type was negative for any reason, this respective line would be excluded from the summary totals page. This has now been updated.

Fixed problem with AXA Contract Enquiry

Real Time Valuations for AXA Sunlife stopped working due to a change in the message format. This has been rectified. Users must open and close the 'External Connections' window in order for changes to take effect.

Transfers not being included in Growth Calulations

Transfers into a Pension after the Vesting date had passed were not being included in growth rate calculations. These are now included.

Updated Investment Funds

The Investment Funds page now allows you to manually update the Fund Value as well as the Initial Units Value and Accumulation Units Value. The logic of this works has been reworked to make it more intuitive to the user.

Updated Portfolio Report

Increased the amount of space available for use by the custom notes facility so that it does not run off the bottom of the page.

Updated Terms of Business

The Terms of Business wording between IFA and Clients has been updated.

19.001 04 June 2009

Fixed bug in Investment Funds

Due to changes in verison 19.001 2nd June 2009, an error was occuring when looking at the Funds for a PEP or an ISA. This has now been rectified

19.001 02 June 2009

Fixed Bug in 'Add Fund History' Window

When automatically adding Fund History following a change made in the Investment Window, the unit type was not being populated for Cash type funds.

Fixed Bug in Annualised Growth

Following changes in version 19.000 27 April 2009, certain conditions would cause the calculation to use a high number of iterations and would return 'Failed'. An improved algorithm now prevents this.

Fixed bug in Data Import

When mapping a client in the Data Import window, the client lookup page may have not been displayed correctly and when trying to save the mapping, an Invalid Use of Null errror may have occurred.

Fixed bug in Diary

If a user is set up as 'Access Restricted to Clients of Adviser', they were only able to view client specific diary reminders, not general reminders for the adviser.

Fixed bug in Interest Bearing Accounts

Creating a new Interest Bearing Account filed the record prematurely if the original investment amount is left blank, and did not always display the correct fields for a non administrative record. This has now been remedied.

Fixed bug in Profile Report

Fixed 'Invalid Use of Null' when creating profile report for married client with no partner details entered.

Fixed bug in Profile Report

The serious illness section of the profile report was reporting that a client had "No income replacement provisions" even if they did.

Fixed bug in Search Database

Searching for a list of client details caused a request for a missing parameter.

Fixed issue in Investment Funds

The Last Valued Date was not being updated correctly for cash funds. This has now been separated out to display a case specific Last Valued Date independent of managed funds.

19.000 05 May 2009

Fixed bug in Fact Find

Tabbing through the partner section of the personal details page would cause an error if the partner's name was not filled in.

Fixed bug in Profile Report

Fixed 'Item Not Found For This Collection' at location 'Insert EstatePlanningPage'

Fixed bug in Search Database

Searching on the Equities table would cause an error, and the list of fields to search were not shown for the Equities table.

Fixed Bugs in Funds Windows

Fixed various issues when attempting to add or modify global fund name details from other windows, such as Equities or Investment Funds.

Wording on Annualise Growth Rate Calculation

The column title 'Contribution' has been changed to 'Cash Flow' on the Annualised Growth Rate Calculation to reflect the fact that Withdrawals are also listed in this column.

19.000 27 April 2009

Fixed bug in Annualised Growth Rate Calculation

The annualised growth rate calculation could produce a 'Divide by zero' error with certain values

Fixed Bug in Commission Breakdown Report

When using certain printers, the error 'Section width is greater than the page width' may occur when requesting a Commission Breakdown report

Fixed Bug in Equities Window

An error may be encountered when adding Fund History for an Equity.

19.000 26 April 2009

Fixed Bug in Equities Window

From the portfolio record, opening an Equity record may result in an 'Item not found in this collection' error.

Fixed bug in Fact Find Personal Details

The client initials were not being calculated from client name when tabbing through the fields.

Fixed Bug in Fees and Expenses Report

In the Fees and Expenses Reports, if the 'Group by Charge Category' report was selected and the 'Limit to Client' was not selected, the sub totals could appear incorrectly. The report total was however, correct.

Fixed Bug in Investment Funds Window

The last valued date in the top part of the screen was not reflecting updated data immediately. This was introduced in 18.107 21 April 2009.

Fixed bug in Portfolio Report

An error may be encountered when producing a client portfolio report grouped by type.

Fixed Bug in Startup

JCS may fail to startup, displaying a blank error message.

Fixed Bug with Dates in Commissions

On the commission screen no commission was showing as being accrued unless the contribution frequency was set to Single. This fixes a bug introduced in version 18.107 21 April 2009.

Fixed Bugs with displaying values for ISAs

For ISAs the total value is split between Cash and Non Cash. If there were no holdings of either one of them the total would be left blank in the input screen. This fixes a bug introduced in version 18.107 21 April 2009.

18.107 22 April 2009

Fixed Bug in Funds Window

View Mapping button is now disabled when there are no funds listed - clicking the button in this situation previously casued an error.

18.107 21 April 2009

Bug in Global Advisers Screen

If the Pay Renewals field was made blank by pressing delete, an error would occur next time that field was entered.

Bug in Selestia RTV for unmapped cases

If an RTV was attempted using Selestia on a case which had not previously been mapped, the RTV would always fail. When trying to value a single previously unmapped case JCS uses the Policy Number it has on record to attempt RTV, in the case of Selestia this Policy Number was not being properly identified and so no match would ever be found. Normal Selestia Bulk and RTV messages were unaffected.

Disbursements Report displays wrong date

The Disbursements report was displaying the 'Transaction Payment Date' as opposed to the 'Commission Receipt Cut Off'. This has been fixed

Fixed bug - not updating last valued date.

If a valuation was imported using Contract Enquiry or Bulk imports and there was no previous Last Valuation date in the Portfolio Summary screen, the Last Valued date would remain blank. This bug only effects 18.106 4 March 2009 and later.

Fixed bug in Data Import that could crash JCS

Dragging the mouse while selecting an item from a drop down box in Data Import could cause JCS to crash unexpectedly

Fixed bug when Importing new Pension Scheme Member

The data Import window allows the user to 'Create a new' case for a client. If the new case was set up as a Group Pension Scheme Member, this would result in a case record which was not linked to a Business Group Scheme. Setting up a new Group Scheme Member from the Data Import window is no longer possible. The Business client, case and member record must already exist in JCS before a data import can be mapped to that member record

Fixed Bug with Origo Valuations

Some Origo Messages in 1.0DraftA format could have Cash holdings without a pricing Currency. In these circumstances JCS now takes the Currency from the Unit Currency rather than the Pricing Currency.

Fixed Capitalistion Issue When Creating New Client

When creating a new client with a name starting with Mac, the name will be automatically capitalised, sometimes incorrectly

Fixed Issue when populating Initials

Following the input of a Client name on the Personal Details page, the Client initials are Automatically prepopulated. The behaviour when populating Partner Name was slightly different, they are now the same.

Fixed problem with search functionality

Fixes error when using the Database search facility on Business clients.

Improve Performance in Client History

Increased the search speed of viewing the history for a client.

Improved Annual Growth Rate calculation

In certain circumstances the Annual Growth Rate functionality would produce a report showing a value slightly different to the current value (by rounding pennies). This has been fixed

Improved handling of fund valuation updates

Rectified issue with fund valuations clearing other unit type prices in the same fund. Can now handle valuations from different providers in different currencies for the same fund.

ISA Cash/Non-Cash split

Fixed an issue with the split of Cash Balance v Non-Cash balance when using Fidelity Contract Enquiry for ISAs

New functionality to track CE Mapping

In the window which displays a list of all mapped funds and cases, new filtering capabilities have been added to improve ease of use.

Removed redundant Lipper/HSW Button

The Lipper/HSW file format is now redundant. The functionality for this price feed format has been removed.

Removed reference to PEPs in the Profile Report

Replaced any reference to Personal Equity Plans in the Profile Report with ISAs as examples of future planning, now that PEPs are no longer in use.

Updated Forum Registration link in Help Menu

Fixed help toolbar to point to the correct forum registration page

Updated rules of intestacy

Updated the rules of intestacy to reflect the new rules

18.106 09 March 2009

Fixed Bug in Client List Report Preview

The report showing a Client List would fail if a user attempted to Preview the report in Mono (not in Colour). This is fixed.

Fixed Bug when importing Friends Provident RTV's

If a user imported a Friends Provident Real Time Valuation manually (rather than using the built in RTV functionality) duplicate mapping may have been required to be entered. This has been fixed.

Fixed RTV problem wih NU

Version 18.106 4 March 2009 introduced an error which prevented the Real Time Valuation of Norwich Union Policies (Bulk valuations were unaffected).

Improved handling of Names in Data Import

Some data feeds provide an 'all in one' name rather than specifying Surname, First name, etc separately. This causes difficulty when using the Data Import screen to Create New clients based on the Import. New code has been added to provide sensible splitting of such names when they are provided in this format. The only implemented providers currently doing this are Royal Skandia and Merchant Investors

18.106 04 March 2009

Added Currency Mapping for Standard Life

Added currency mapping entries for Standard Life Valuations

Changed Asset and Liability functionality

On the fact Find screens, improved the functionality of the detail split concerning ‘Fact Find Assets’ and ‘Fact Find Liabilities’.

Changed Personal Client Questionnaire

Changed the declaration text on the 'Personal Client Questionnaire' to refer to a 'Client Agreement' as opposed to 'Terms of Business'

Fix issue with RTV

RTV could fail if a policy number contained an apostrophe. Bulk imports were not affected.

Fixed Bug in Documents Register

Under certain circumstances, JCS could not open the linked template for a document that is no longer stored.

Fixed bug in Import Window

If an import contained a client with no surname, and the user selected 'Create New Client' an error would occur. Since it is impossible to create a new client without having a Surname, the option to 'Create New Client' (both Business and Personal) does not appear where no Surname or Business name is available

Fixed Bug in Selestia XML RTV

Certain policies (for example those held by trustees) could not be mapped following a valid response from Selestia. This has been fixed.

Fixed bug on Data Import Screen

When creating a new Business Client from the Data Import screen, the client sometimes failed to be created, meaning that the Client had to be created manually and then mapped.

Improved Contribution History in Portfolio Report

The Contribution History section now includes 'Capital' and 'Single' in the report eventhough they are not regular contributions. This is so users of the report can distinguish between the two different types of single contribution

Rebrand AEGON Scottish Equitable

Rebrand / Name change from Scottish Equitable plc to AEGON Scottish Equitable

Rebrand NU/AVIVA

Rebrand change for Norwich Union (change of Icons)

Trustee owners improved in Origo messaging

The treatment of Contracts owned by Trustees when using Origo messaging standards has been improved to allow easier mapping.

18.105 19 January 2009

Fixed Bug in Address Lookup

If the Address lookup server was down the Address lookup would simply show a blamk screen rather than an error message.

Fixed Bug in RTV XML request messages

Real Time Valuations using versions 1.1 or 1.2 of the ORIGO standard may not have worked following install of 18.105 23 December 2009. This is known to have affected Skandia policies.

18.105 23 December 2008

Bug in Combined Business Production Report

When multiple disbursements are assigned to a commision entry the total gross commission is reported incorrectly.

Bug in External Connections Window

Sometimes when changing the selected External Connection, the field contents would appear as stars (******* indicating a password) when it should have been clear text.

Bug in What If? Planning for Retirement Graph

When changing the defualt index to display and then selecting Actual £'s again, the colour of the SERPS data series changed to white

Bug on Property and Other Assets Page

When an Asset is placed in the 'Property and Other Assets' page it is automatically reflected in the Fact Find Assets section. However, when the final asset of a particular type was deleted from the 'Property and Other Assets' page the Fact Find Assets Page was not being updated - leaving the asset in as a simple amount.

Fixed Bug in RMAR Reporting

This bug was introduced in Version 18.104 which prevented RMAR reports from being printed.

Improvement to Business Production Reports

Summary business production reports were not showing deleted policies clearly. Deleted policies which have commission details against them are now clearly identified on the reports.

18.104 11 December 2008

Fixed Mapping Bug in Data Import window.

Version 18.104 9 December 2008 introduced a bug to the Data import Window which prevented new funds being mapped. The error "Unable to find Fund Mapping" would show even if a fund had just been mapped.

18.104 09 December 2008

Added new Bulk Import Format for Scottish Widows

Scottish Widows made some minor changes to their ulk CSV file Format. The new File Format has been addded to JCS

Fixed Error in Client Profile Report

When attempting to run a Profile Report for a Client, the following error occur - Invalid Use Of Null

Fixed Issue in Planning for Retirement

Some values in Planning for Retirement are not saved to Fact Find after being amended.

Fixed Issue in Verification of Identity Output

The Verification of Identity Certificate included directors from companies other than the selected one.

Increased the number of user definable fields.

The number of user defined fields of the Text/Date/Numeric Type was previously limited to 10 - this has been increased to 40.

Unable to open Reports Window

On a PC which did not have Windows Scripting host installed, the user would be unable to open the reports window and no error message would be shown.

18.104 14 November 2008

Added User Definable Fields

This allows users to define their own fields which are then available in each client. The layout of the additional screen can also be manipulated.

18.101 17 October 2008

Fixed Issue with Capitalisation in Global Data

Modifying some global data could cause data entries to be incorrectly capitalised.

18.101 15 October 2008

Fixed "Command Failed" Error Opening Document

When opening a Word document based on a template with auto updating fields, a "Command Failed" error would be generated followed by a request to save the template the document is based on.

Fixed Invalid Use of Null error.

When entering the Annual Expenditure page an 'Invalid use of Null' error would occur if no Date of Birth had been entered for that client.

Fixed Issue in Business Clients - ID Verification

When requesting a post 2006 IVC certificate for business clients, the directors and shareholders were missing from the certificate.

Fixed Issue in Client Fees Filter

When filtering the client fees based on type, incorrect results would be returned when using "Receipt, Cash" and "Receipt Cheque"

Fixed Issue in Custom Reports

Custom reports were not able to use the built in Nz() function when creating the data query.

Fixed Issue in Diary Reminders

When performing a lookup for a diary reminder by reference number, a restricted access user could receive errors relating to a form that does not exist.

Fixed Issue in Portfolio Report

The portfolio report was incorrectly displaying the unit type when a product contained mixed funds

Fixed Issue in Portfolio Report

When creating a Portfolio Report for a client and using the snapshot to Documents Register function, the snapshot file would not be created if the company logo on the front page was too large.

Fixed Issue in Receipts Incorrect/Overdue Report

The report now includes details for cases where the client is historically linked to a deleted adviser. These can be identified by grouping on Client's Adviser Name

Fixed Issue with Mailshot Client Selection

Some clients would not appear in the dropdown list when preparing to send a mailshot.

Fixed Issues in Planning For Retirement

The colours on the graphs were changing depending on the terms specified. The age to retire on the dropdown list showed invalid retirement dates. Calculations did not handle retirement dates that did not fall on a Birthday very well when trying out different scenarios.

Fixed Notes Issue in Statement of Accounts Report

When creating a Client Statement of Accounts and including any notes, an infinite number of pages would be generated if the notes field is larger than the space remaining on the report page

Fixed Preferred Names Issue in Profile Reports

When creating a profile report, the user preference specifying "Client" and "Partner" column headings was being ignored.

18.101 12 September 2008

Fixed Bug in Mail Merge

If a mail merge resulted in no items to send, an error would occur. This could happen if for example an email mail merge was performed but none of the selected recipients had email addresses.

Fixed Bug When Opening a Read Only Document

When opening a read only document from JCS, and then clicking on Finished, Word may sometimes display the Save As dialog, even if no changes have been made.

Fixed Bug with DocAsk Bookmarks in Templates

Under certain conditions a template using docAsk bookmarks would not request the text to replace the bookmark when first opened. Clicking Finished and then opening the document again would request the text to insert.

Fixed Bug with Word not Activating Properly

When opening a Word document from JCS, the menus and toolbars are occasionally frozen and do not work.

18.100 21 August 2008

Fixed Bug in Database Maintenance

When downloading an update from the website, an Error 5 ould occur and stop the download. This was due to a previous update being kept after install.

Fixed Bug in Documents Register

Could not open a template, or document based on a template when the template was saved as Word 2007 docx or dotx format with a doc or dot extension.

Invalid Use of Null in

This bug introduced in Version 18.100 14 August 2008, now fixed

18.100 14 August 2008

Fixed Bug in Final Salary Maximum Benefits

In What If, and Profile Reporting, if a Defined Benefit pension was set up with the same Accrual Rate for Standard Pension and for Reduced Pension, the Maximum Reduced Pension would be restricted to 75% of the Pre-Commutation Pension. This was due to the fact that an infinite value for the Pension Commutation Factor is implied by these settings. The code has been revised to remove the check for Maximum Reduced Pension in all circumstances.

Fixed issue with copy and paste in Word

When copying from one Word document into another using JCS the clipboard was being cleared and replaced with an icon on the JCS toolbar

Fixed issue with Office 2000 versions

JCS would not detect if a user had upgraded Office beyond the SR-1 patch

18.100 12 August 2008

Changed grammatical error on ID Certificate

On the Business identity certificate there was a grammatical error.

Fixed Alignment issue in ISA File Copy

The ISA File Copy, incorrectly left aligned some of the Values rather than right aligned.

Fixed Bug in Document Register

Opening a document from the document register was resetting the attached word template to the wrong version of the standard JCS templates.

Fixed Bug in RTV on empty Case records

If an RTV was attempted on a Case with no Policy number an error would occur.

Fixed Bug in Skandia RTV.

Fixed Bug in Skandia Real Time Valuations for Collective investment Schemes

Fixed Bug in Table Editor SQL Window

Bug prevented certain support functions being easily completed.

Fixed Bug in User Preferences

Unselecting the "Automatically Update Timer on Changing Client" option in user preferences was not saving the status on restart.

Fixed Bug in Word Templates

When using Word 2007 and editing a standard document template, the Finished button on the JCS toolbar would save the document but delete all macros and thus the JCS toolbar.

Fixed Bug on Data Import Screen

If an Import was cancelled, the Import would stop but an error would occur.

Fixed bug on reporting screen.

On the reporting screen, if a report was opened that produced no results an error could occur.

Fixed Bug When Creating Document Templates

When creating a new document template in Standard Documents Maintenance, the new template would be shown in MS Word but with no menus or toolbars when using office 2000 or later.

Fixed Issue with JCS Deleting User Bookmarks

When JCS populates a Word template with bookmark data, it deleted user defined bookmarks from the document. These are now left intact

Fixed Issue with Word 2007 Macro Security

Enabling the JCS macros in the Word templates when using Office 2007 could be complex. All macros used by JCS have now been digitally signed by JCS with a digital certificate. Running macros in Word 2007 now only requires that Word trusts any content published by JCS.

Fixed Issue with Zurich Unipass Validation

If a Firm had certain unusual characters in its name the Unipass Certificate would fail with the Zurich online service.

Improved functionality of RTV All

When the RTV All button was selected from within Portfolio Summary window, and where no Cases had previously been mapped, no valuations would be performed. This was the correct behaviour but no warning or reason was given to the user for not doing any valuations.

Improved Speed of Importing

The speed of Importing data has been improved where Fund information is imported alongside valuations.

Improved Speed of Importing 2

The speed of collating data within the Data Import window has been improved.

Updated Integration with Microsoft Word

JCS integration with newer versions of MS Word was experiencing unexpected results. JCS now interacts with MS Word using the latest recommended API published by Microsoft.

18.000 20 June 2008

Added warning if no printers are installed.

The production of JCS reports requires a printer to be installed on the PC. A message is now displayed when the reporting suite is opened if no printers are installed.

Bug when running Windows XP SP3 fixed

When running Microsoft Windows XP with Service Pack 3 installed, JCS would erroneously report that it could not load stdole2.tlb

Fixed bug in Funds Screen

For Cash Holdings the Valuation Data was not automatically updating to 'todays' date. Fixed to have same behaviour as other (non cash) Fund Holdings.

Fixed Bug in Origo Request Message

For request messages to Zurich using Origo where the Company Certificate name contains an '&' failed. This has been fixed.

Fixed bug in Yield Details Screen

When viewing the Yield Details Screen from the Income page, the detail screen would show all income from ISA's/PEPs rather than those relating to just Client or Partner. The totals column was unaffected this bug.

Fixed Bug When Viewing XLS Files

When attempting to import an XLS file using the Data Import facility, if the file was in an unrecognised format an error would occur. It is now simply correctly reported as being in an unrecognisable format.

18.000 10 June 2008

Bug in Market Area Analysis Report

Fixed bug in the Market Area Analysis Report when an individual client was selected for reporting.

Bug in Tax Age Allowances

Fixed Bug in Age Allowances not being applied if currently under age but reaching age in this tax year. Also corrected Married Couples Allowance showing incorrectly if allowance could not all be used.

Update Tax Bands following 'mini Budget'

Updated Tax bands to those announced by Alistair Darling on 13 May 2008 for 2008/09 tax year.

18.000 01 May 2008

Bug in Birthdays Report

The Birthdays report omitted clients with no adviser even if the Adviser selection was set to "".

Bug Printing Business Fact Find

The Business Fact Find would not print if the Front Page was selected. An application error was produced and JCS shut down.

Fixed rounding and bug in Tax Computation

Fixed rounding error in tax computation, and also error in the new Savings tax calculations. This error occurred for individuals with savings in the Upper rate band.

18.000 25 April 2008

Fixed Selestia Bulk Download

This problem which prevented the use of the Selestia Bulk Download message was introduced with Version 18.000 13 April 2008, has been corrected.

18.000 21 April 2008

Changed Note re Alcohol Units

Updated the Guidance notes on Alcohol Units to reflect changes in the size and strength of Common Drinks per Department of Health.

18.000 16 April 2008

Fix Bug in F3 shortcut

The F3 shortcut function which returns User/Date/Time has been fixed.

Fix problem in Maintenance Program

On 10 April 2008 Microsoft released a Cumulative Update for Internet Explorer 7 (KB947864) which broke the Automated download facility in the JCS Database Maintenance Program. As a result users who have applied this Microsoft update must download version 18.000 16 April 2008 (or later) of JCS using the Non-Auto Update facility which includes a revised version of the Database Maintenance program re-enabling automatic download for future releases.

Update Group Pension Scheme Members Report

Updated this report to reflect the new Basic Rate of tax effective 6 April 2008. This change was omitted from the Version 18.000 13 April 2008 update.

18.000 13 April 2008

Bug in Action Diary Letters to Product Providers

The Providers DocAddressAndPostCode was not being passed in the Bookmark. This problem only affected Action Diary Letters to Product Providers.

Fix to automatically integrate with Office 12

Previously JCS would not automatically recognise Office 12 (Word 2007) installations and a manual registry entry was required.

Fixed Bug in Birthdays Report

On the Birthdays Report 'No Birthdays Found' would be reported if the Date Picker control was used rather than manually typing in the required dates.

Fixed Bug in Portfolio Record Lookup

When performing a Portfolio Record lookup from the Discontinued Plans Screen, the lookup could list the plans of a different client with an identical KeyName. This would only happen if you had 2 client with identical KeyNames.

Fixed Bug with Annual Income Reports

This report would split over 2 pages when only financial details was selected from the options.

Fixed Market Area Analysis Report

For Pensions with Cash Holdings, which had been valued by Contract Enquiry, the Cash holdings would appear twice in the Market Area Analysis Report as both 'Cash' and 'NA'.

Fixed MSXML library for Vista

The MSXML library is different on Vista installations. JCS now supports the later versions of MSXML.

Fixed various items for Vista Compatibility

A number of changes made to code to ensure compatibility with Vista operating System.

Improvement to Planning For Retirement 'What If'

Further enhancement following the transitional provisions for increasing retirement ages from 65 to 68. When viewing output, as well as allowing the selection of a retirement date on a birthday, the Statutory Retirement Date can also be selected even if it is not on a birthday.