System Requirements

Hardware Requirements

Our minimum hardware requirements to ensure a satisfactory level of performance are:

  • Processor and RAM to meet operating system requirements
  • 300MB of hard disk space free (minimum) 1Gb+ hard disk space (recommended).
  • Dial-up Internet Access (minimum - on at least one terminal in your office) Broadband Internet Access (recommended).
  • Any Windows compatible colour or monochrome printer (colour recommended).
  • For a multi-user installation a network is required.


Software Requirements

A licensed copy of Microsoft Word for Windows version XP, 2003 or 2007 is required if you intend to create Personal Financial Profile reports, Standard Documents or Mailshots.

Supported Office Versions

It is recommended that you upgrade to the latest service pack for your product.

Office 2002 / Office XP

  • Base - Supported but not recommended
  • Service Pack 1 - Supported but not recommended (required for SP-2)
  • Service Pack 2 - Supported but not recommended
  • Service Pack 3 - Supported
Office 2003
  • Base - Supported but not recommended
  • Service Pack 1 - Supported but not recommended
  • Service Pack 2 - Supported but not recommended
  • Service Pack 3 - Supported

Office 2007

  • Base - Supported but not recommended
  • Service Pack 1 - Supported but not recommended 
  • Service Pack 2 - Supported

Office 2010

  • Base - Supported

Note: 
It is highly recommended that the 32-bit version of Office 2010 should be used in preference to the 64-bit version.
For more information on this please read the following article on Office 2010 64-Bit.


Supported Operating Systems

  • Windows XP - Supported
  • Windows XP x64 - Supported
  • Windows Server 2003 - Supported
  • Windows Server 2003 R2 - Supported
  • Windows Server 2008 - Supported
  • Windows Server 2008 R2 - Supported
  • Windows Vista - Supported
  • Windows Vista 64 bit - Supported but not recommended
  • Windows 7 32 bit - Supported
  • Windows 7 64 bit - Supported

If you already have a network installed and you are unsure whether it will meet with our hardware requirements please contact JCS Technical Support team on:

08450 049 599 option 1 (Local call rate) or +44 (0)20 7043 9014 option 1 (International).

Note: If you are unable to speak to a member of JCS Technical Support right away please leave your name, contact number and a short message and a member of our support team will contact you as soon as they become available.